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Phone Number +1 314-222-0444
   
River Chase
River Chase

Frequently Asked Questions

Leasing Questions

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

Our apartment homes are priced individually based on the amenities and features.

Application fees are $100 per person 18 and older occupying the apartment and a $100 hold fee. You may pay these in office, or online by credit card, a small fee will apply. There is an administrative fee of $100.  All application fees are nonrefundable.

Applications may be found under the Floorplans tab of our property website.

Residents are responsible for paying their own gas and electric bills through Ameren and Spire, and will pay for Water, Sewer, and trash in addition to their monthly rent.

Security deposits will vary depending on qualifying criteria. Deposits start equivalent to one month's rent, but can go up from there. 

Rent is always due on the first and a $80 late fee is assessed on the 6th of every month (even Sundays and holidays). An additional $100 late fee is assessed on the 11th if rent is not paid in full.

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

Up to 2 pets, cats or dogs, are allowed. Any pets living in the apartment will require a one time fee for each pet and monthly pet rent per pet. Check out our full pet policy!   
 

Resident Questions

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is 2X the monthly rent. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 14 days, they will need to fill out an application to be added to your lease agreement.

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

Yes, Spectrum and AT&T are our community cable and Internet providers.

All residents are required to maintain renters insurance with at least $100,000 worth of liability coverage. We recommend using ePremium.

Although grilling is not allowed on the property, there is a park conveniently located next door that you are more than welcome to use for grilling.

If you are locked out during business hours, you can come to the office to be let back in your apartment. After business hours, you will need to contact a locksmith.

If you have lost your keys, you may have a copy of your key made or have your locks changed during business hours for a small fee.

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